The final selection is made again at the customer's premises, where the carpets are tested one by one. So the customer sees with his own eyes the final result and is now 100% sure that the carpets satisfy his personal taste and also meet the specifications of the space! If by the end of the current year something does not satisfy the customer, he has the inalienable right to make a change. In our company, a system of decorators, salespeople, and drivers works non-stop with the goal of perfect customer service. The relationship with the customer begins with the purchase and does not end there, since there is full support from the after sales services department. There are a number of customer service programs such as multi-year repayment, wedding list, handmade rug retirement, gift certificates, and rug care.